Solution Delivery at eNcloud
We focus on providing longer term solution to the requirements of the client at project or program level. The service can be a part of project or program or a piece of service from an existing service line – we can own the part where you need specialist services and provide cost effective, reliable, high quality, on time and within budget delivery services from client site or eNcloud office.
How eNcloud can help client achieve competitive edge in the market.
Maturity
- Mature processes
- ITime tested assets for specific services
- Increased efficiency through building resource and client competencies
Resourcing
- Quick turnaround time to onboard one or multiple resources
- Skilled, experienced and seasoned professionals
Cost Savings
- Pay for what you utilize
- Increased efficiency and quicker turnaround time
- Offshoring to subject experts
Quality
Three QA layers - (1) Checklists, (2) Team Lead, (3) Manager
Assets and best practices refreshed to ensure continuous improvement in quality
Delivery - Service Catalogue
Project Management
- Governance setup and implementation
- Project portfolio management
- Maturity assessment and improvement
- Enterprise Planning
- Comprehensive PMO services
- Automation and EPM tool set up and implementation
Business Process Management
- Process – Assessment, Design, Re-engineering or Improvement
- Process Implementation and adherence rigor
- Business Analysis
Organization Management
- Organization SWOT and Governance / Process Mapping
- Organization Restructuring
Quality Management
- Cost of Quality
- Quality Assurance and Adherence
- Quality Control and Audit
Service Management
- Framework setup and implementation using ITIL
- Incident / Service Request / Problem Management
- Ticketing Solution Setup and Implementation
- SLA Management and Reporting
Strategic Management
- Prioritization
- Feasibility Analysis
- Cost Savings – Opportunity Identification
- Initiative Planning and Implementation
Change Management
- Business / Organization / Process Readiness Management
- Role and Skill Mapping
- Communication Management
- Capability Development
Operations Management
- Risk and Issue setup and Implementation
- Forecasting
- Operations efficiency Improvement
- Schedule & Finance Management
- Metrics Reporting